IGNOU BCA MCS-015 Exam Most Questions

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IGNOU MCS-015 Exam Most Questions  Free For 2020-21 Session

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IGNOU MCS-015 Exam Most Questions

MCS-015 : COMMUNICATION SKILLS

(1) As purchase manager of a garment factory, you  purchased 1000 balls of silk material from Tushar

Silk Mills Surat. On delivery it was found that at least 30% of the material had weaving or printing

defects. Write a letter to the supplier stating the details of defects and asking them to give a

replacement and also give compensation for the inconvenience and loss of time.

(2).You are an M.Com and MBA from Nagpur University.  Apply to HDFC bank for the post of an Assistant

Manager. Mention a few other qualities of yours that would be helpful for this job. Enclose a C.V

along with the application.

(3) You are a Receptionist in Hotel Rain Tree in  Chennai. Construct a telephonic conversation with a client who wants to seek information regarding the kind of accommodation available, the tariff, corporate discount, pick up facilities etc. You must write 10 turns of the conversation.

(4)Read the following passage and answer the questions given after it :

Growing at an annual compound rate of 40% for the past five years, the Information

Technology industry has become one of the largest foreign exchange earners in India. During

this period, growth achieved by the IT industry seems unattainable for many others in the

current economic scenario. The past five years have seen the Indian IT industry go through fundamental changes. Earlier, IT industry was equated with hardware, which was then the major bread earner. But now software accounts for more than half of the Industry's total revenue. The transition has not happened overnight. Some factors aiding to the downfall of the hardware sector have been the following : Lack of government spending, adverse policies and the YAK problem which has pumped in millions of dollars into software. The hardware sector faced with huge tariffs was forced into a corner in the early nineties, when manufacturing became enviable. This goaded Indian hardware companies into joint ventures with international majors for marketing their products in India. The sector still faces stiff competition from the unorganized sector.

(i) Give a suitable title for the passage.

(ii) What is unique about the IT industry in the present economic scenario ? 2

(iii) Why did the IT industry go through a fundamental change ?

(iv) What are the major factors responsible for the downfall of the hardware sector ?

(v) Pick out suitable synonyms from the passage for the following words : yearly, vital, change, compelled.

(6)Fill in the blanks choosing the most suitable phrasal verb from those given below

(Make changes in the form of the verbs where necessary) blow up, ask around, bring up, chip in, get along, fall down.

(i) I ………..but nobody had seen my wallet.

(ii) The racing car ……….after it crashed into the fence.

(iii) His grandparents……. Him………..after the death of his parents.

(iv) If everyone ,………… we can get the kitchen painted by noon.

(v) I was surprised how well my new girlfriend and my sister………….

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